📜 Privacy Policy for FastBag
Effective Date: 26/09/2025
FastBag operates as a multi-vendor ecommerce platform offering food, fashion, and grocery products. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the FastBag mobile application and related services.
1. Information We Collect
We may collect the following information when you use FastBag:
- Personal Information: Name, email address, phone number, delivery address, payment details.
- Account Information: Login credentials, profile details, preferences.
- Transaction Information: Orders placed, payment history, refunds, and delivery details.
- Device Information: IP address, device type, operating system, app usage data.
- Location Data: Approximate or precise location to show nearby vendors, restaurants, and stores.
- Vendor Information (for sellers): Business name, contact details, store details, tax/GST information, payment details.
2. How We Use Your Information
- Process orders, payments, and deliveries.
- Enable communication between customers, vendors, and delivery partners.
- Provide personalized recommendations and offers.
- Improve app functionality, security, and customer support.
- Comply with legal obligations and resolve disputes.
3. How We Share Information
We may share your information with:
- Vendors and Delivery Partners – to fulfill your orders.
- Payment Processors – to securely process payments.
- Service Providers – for hosting, analytics, SMS/email notifications, etc.
- Legal Authorities – if required by law or for fraud prevention.
We never sell your personal data to third parties.
4. Cookies and Tracking Technologies
We may use cookies, app analytics, and tracking tools to improve user experience, analyze usage, and deliver targeted promotions.
5. Data Retention
We retain your personal information as long as your account is active or as required by law. You can request deletion of your account and data at any time.
6. Security of Your Information
We use industry-standard security measures to protect your information. However, no method of electronic storage or transmission is 100% secure.
7. Your Rights
Depending on your region, you may have the right to:
- Access, update, or delete your data.
- Withdraw consent for certain processing.
- Opt out of promotional communications.
You can exercise these rights by contacting us at fastbagin@gmail.com.
8. Children’s Privacy
FastBag is not intended for children under 13. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in the app or via email.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- 📧 Email: fasbagonline@gmail.com
- 📞 Phone: 9539364666
- 🏢 Address:
Fastbag Globals Pvt. Ltd.
Building No. 24/1701, Door No. 14/22AB4
Survey No. 396, KC Arcade, CSEZ,
Kakkanad, Kochi – 682037
Mob: 9539364666
Email: fastbagin@gmail.com
📍 Scan for Location
You can scan the QR code below to view our office location:
